- Drive the B2C sales process, ensuring team members meet or exceed sales targets.
- Assist in identifying, qualifying, and closing sales opportunities.
- Implement strategies to maximize lead conversion rates and customer engagement.
- Supervise and mentor a team of sales representatives, providing guidance and support.
- Conduct daily/weekly sales meetings, ensuring alignment with company goals.
- Deliver training sessions on sales techniques, product knowledge, and CRM best practices.
- Oversee lead assignment and follow-up processes, ensuring no leads are lost.
- Ensure the team accurately updates CRM records, tracking sales interactions and pipeline status.
- Collaborate with the Marketing and Customer Success teams to enhance lead nurturing efforts.
- Ensure the sales team delivers a high-quality customer experience throughout the sales process.
- Support in resolving customer inquiries, objections, and escalations when needed.
- Work closely with the Customer Success Team to improve retention and referral strategies.
- Track individual and team performance, identifying areas for improvement.
- Provide weekly and monthly reports on sales performance, lead conversion rates, and revenue impact.
- Use sales data and market trends to refine strategies and enhance sales effectiveness
- Bachelor’s degree in Business, Sales, Marketing, or a related field.
- 4+ years of experience in B2C sales, with at least 2 year in a leadership or supervisory role.
- Proven ability to scale sales teams and drive revenue growth.
- Strong understanding of B2C sales models, customer psychology, and engagement tactics.
- Strong leadership, coaching, and performance management skills.
- Ability to analyze sales data and implement improvement strategies.
- Expertise in customer relationship management and sales forecasting.
- Experience in the education, training, or service-based industries is a plus.
- CRM & Sales Automation (Salesforce, HubSpot, Odoo CRM, Zoho CRM)
- Business Intelligence & Analytics (Power BI, Google Data Studio, Tableau)
- Lead Generation & Sales Tracking (Google Ads, Facebook Ads, LinkedIn Sales Navigator)
What We Offer
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Net Salary
- Social and medical insurance.
- Healthy work environment.
- Career development.