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Help topics

How To Submit Application
How to apply to programs** In this video, you’ll learn how to apply to one of the "ECC Knowledge Group" programs, starting from opening the application link to…
Edit Application
How to Edit the Application** If you need to edit your personal information or the program you have applied to, this video will guide you to do so. Open Video
Module Registration
How to Register a Subject** In this video, you’ll learn how to register for a subject on the Student Portal, step by step. We’ll guide you through selecting you…
Enrolling in Self-Study Subjects
Enrolling in Self-Study Subjects** In this video, you’ll learn how to register for a subject in a self-study program, step by step. We’ll guide you through sele…
Academic Dashboard
Academic Dashboard** In this video we will tell you more about the dashboard in the home page of the student's portal. This dashboard gives you a snapshot of yo…
Student Profile
Student Profile** This video explains how to access and use the *Student Profile* in the student portal, where you can view your personal details, enrolled prog…
View your applications
View your applications** This page explains how to track and follow up on your submitted applications through the student portal, including viewing application…
Editing your personal information or documents
How to edit your personal information or uploaded documents in your application** This video explains how to update your personal information and replace upload…
How to view your quizzes
How to view your quizzes** This video guides you through how to access and take quizzes on the student portal, including practice exams and final exams, and how…
Applied Business & Research Writing
Applied Business & Research Writing** *Dear Valuable Learner* We are glad to share with you the 2-hour video for the Applied Business and Research Writing. Thes…
How to submit assignment or thesis
How to submit an assignment or thesis** This page explains how you can submit your assignment through the Student Portal and how to view your grade once the ass…
How to access your lectures
How to access your lectures** This page guides you through using the *Timetable* in your Student Portal. You’ll learn how to view your lecture schedule, access…
How to view your invoices
How to view your invoices and pay the remaining balance** This page shows you how to *view and manage your invoices*. You can see all invoices, check amounts du…
Quotations
Quotations** This page explains how to view, sign, and pay for add-on service quotations through the student portal, as well as how to access quotation details…
Add-Ons
Add-Ons** The *Add-Ons* feature allows you to book additional services directly through the Student Portal. These services include Graduation Ceremonies, Person…
Support Tickets & Help Center
Support Tickets & Help Center** This page explains how you can contact our support team if you have any issues or inquiries. By opening a ticket, you can submit…
Reset Password
How to Change the Password** In this video, you will learn how to reset the password in case this was your first time logging into the portal, or you forgot the…

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