- Maintain and sustain customer (student) satisfaction
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Increase revenue through upselling and offering new services
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Manage the full student journey from onboarding to follow-up
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Build and maintain strong relationships with customers
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Handle inbound and outbound communication professionally
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Coordinate with internal teams to ensure smooth service delivery
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Monitor customer data, feedback, and financial settlements
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Resolve customer issues and ensure high service quality
- Bachelor’s degree in Business Administration, Education, or related field
- Experience in sales, account management, or customer service
- Strong communication and negotiation skills
- Customer satisfaction–oriented mindset
- Problem-solving and decision-making abilities
- Ability to meet targets and work under pressure
- Proficiency in CRM systems, MS Office, and ERP tools
- 3 + Years of experience
- Experience in education or training services
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Experience dealing with C-level executives and business owners
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Familiarity with AI technologies and advanced CRM tools
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Experience serving Egypt and Gulf markets
What We Offer
- Net Salary.
- Attractive Commission.
- Social and medical
insurance.
- Healthy work environment.
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Career development.