Job Responsibilities:
- Lead HR operations including Personnel, Payroll, and Employee Relations.
- Oversee payroll processing, social insurance registration, and salary structure implementation.
- Ensure compliance with labor laws, company policies, and HR procedures.
- Monitor HR KPIs, payroll accuracy, and operational performance.
- Develop and improve HR processes, SOPs, and workflows.
- Lead and develop the HR operations team.
- Handle employee relations cases and operational escalations.
- Coordinate with Finance and other departments to ensure smooth service delivery.
Job Requirements
- 7–10 years of experience in HR operations or shared services environments.
- Strong experience in Personnel, Payroll, Compensation & Benefits, and HR Operations.
- Proven experience managing teams and improving operational processes.
- Strong knowledge of labor law and HR compliance.
- Experience with HRIS, payroll systems, and reporting tools.
- Strong analytical, organizational, and problem-solving skills.
- Ability to work in a service-oriented, fast-paced environment.
- HR certifications (SHRM or equivalent) are a plus
Nice to Have
- HR certification (CIPD, SHRM, or equivalent).
- Experience in service-based organizations.
- Background in HR automation or digital transformation projects.
- Strong HR analytics and reporting capabilities.
- Experience supporting organizational restructuring or workforce planning initiatives.
What We Offer
- Competitive Package.
- Social and Medical Insurance.
- Career Development Opportunities.
- Dynamic and Collaborative Work Environment.