- Engage with potential customers through calls, emails, and in-person meetings.
- Assess customer needs and recommend suitable education or training programs.
- Provide clear information on pricing, enrollment options, and payment plans.
- Follow up with leads to maximize conversions and meet individual sales targets.
- Accurately record and update customer information in the CRM system.
- Ensure timely follow-ups to nurture leads and close sales effectively.
- Work closely with the Sales Team Lead to optimize lead prioritization and follow-up strategies.
- Develop strong relationships with prospective and existing customers.
- Address customer inquiries, concerns, and objections professionally.
- Provide post-sale support to ensure a seamless customer experience.
- Stay updated on company programs, new offerings, and promotions.
- Keep informed about industry trends, competitor programs, and customer preferences.
- Suggest improvements to sales strategies based on customer feedback and market insights.
- Track individual sales performance against targets.
- Provide weekly reports on lead status, conversion rates, and customer feedback.
- Work with the Sales Team Lead to improve sales techniques and conversion rates.
Job Requirements
- Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred).
- 1+ years of experience in B2C sales, telesales, or customer service.
- Strong understanding of consultative sales, customer needs assessment, and relationship-building.
- Familiarity with customer acquisition, sales funnels, and objection handling techniques.
- Strong persuasion and influencing skills to drive enrollments.
- Ability to handle customer objections professionally and close sales effectively.
- A proactive and customer-first approach to sales and service.
Nice to Have
Educational Background
What We Offer
- Net Salary + Attractive Commission.
- Social and medical insurance.
- Healthy work environment.
- Career development.